Professional IT support and IT system maintenance
Our mission is to provide quality and professional IT solutions, products, advice and services, with an emphasis on the full function of a 'separated/leased' IT department for small and medium-sized companies.
We offer computer and server maintenance services, computer networks and connecting remote locations, as well as data backup functions, at the user's location and at a separate location, to legal entities that do not have their own IT department, or that need specific IT services and knowledge, or additional human resources, in addition to their existing IT department.
We offer consultations on equipment and software procurement, implementation and subsequent expansion, service support, as well as advice on optimizing existing computer systems.
We plan, implement and maintain all segments of computer systems, servers, desktops and laptops, computer networks, printers, mobile devices and cloud resources.
Our team of educated experts has many years of experience in planning, implementing and maintaining computer systems based on MICROSOFT, LINUX and APPLE platforms.
OUR SERVICES
1. REMOTE IT MAINTENANCE
The service is intended for legal entities and private individuals who need professional IT support, with minimal costs and a quick response
The service is provided by remote access of our experts to the user's computer network, regardless of the type of connection the user has to the Internet.
Our REMOTE COMPUTER MAINTENANCE package includes the installation of all necessary equipment and software for remote access and support.
In the event that the problem cannot be resolved by remote access, we can come to the location upon request within the Zagreb region
Typical problems that can be resolved by remote access are:
- configuring the Windows operating system and troubleshooting computer problems
- optimizing and patching the operating system (system update, etc.)
- resolving problems with computer network and Internet access
- resolving problems with printing to directly connected and network printers
- monitoring the status of the computer
- configuring mail clients and troubleshooting problems related to e-mail (Outlook, Office 365, etc.)
- configuring SPAM filters
- configuring and troubleshooting problems with authorization cards and sticks for online services
- assistance with using online banking, lawyer access to court files, administrative services
- system security, protection against cyber attacks, antivirus and malware protection
- providing support in working with standard office applications (Microsoft Office)
2. ON-CALL INTERVENTIONS AND ANNUAL MAINTENANCE CONTRACTS
Setting up and maintaining computer networks
- Internet access - from commercially available router and firewall solutions to Linux systems adapted to your specific needs
- network infrastructure - from simple networks with a few computers to connecting large complexes with an optical or wireless network
- VPN solutions for secure network connection of several remote locations in the same computer network
- wireless networking of offices and remote locations
- software and hardware protection against online attacks and malicious programs
Installation and maintenance of computers and servers
- Windows workstations
- Windows server
- Linux server
- NAS devices
- Apple Mac workstations
- Integration of mobile devices into the business environment
- Maintenance of heterogeneous systems with Windows, Apple and Linux computers, Android and iOS devices and various server resources working together
Software and hardware protection of servers, computers and networks
- SOPHOS firewall solutions for computer network protection
- antivirus solutions for computers and servers, including installation and monitoring of antivirus solutions in large networks
- cleaning of spyware and other malware programs
3. SECURITY AND PROTECTION OF INFORMATION SYSTEMS
- design, implementation and maintenance of protection against cyberattacks
- optimization and security improvements of operating systems
- server virtualization at the user's location or in the cloud
- remote connection of computers and locations
- saving data
Data backup at the system location, at a remote location of the user or in the cloud
More information about Finder Cloud Backup search here
4. SERVICE AND INSTALLATION
- consulting, design and implementation of IT solutions
- supply and installation of IT equipment and software
- installation and maintenance of web and mail servers
- implementation and maintenance of computer networks
- PC and printer service
- Apple Macintosh computer service
PART OF OUR REFERENCES
GLOBAL INVEST d.o.o.
NIVOGRADNJA d.o.o.
BIJELI SVIJET d.o.o.
CATERING FAVORY d.o.o.
DENTAL EXPRESS d.o.o.
BALTAZAR DIZAJN d.o.o.
POLIKLINIKA SINTEZA d.o.o.
ODVJETNIČKI URED PETRIšIĆ
ODVJETNIČKO DRUšTVO DVORšĆAK & SKERLEV
SAVJETOVANJE FIDELITAS d.o.o.
HRVATSKI POVIJESNI MUZEJ
VEZ FARMACHEM d.o.o.
STUDIO LISICA d.o.o.
BIM CONCEPT d.o.o.
KULTURA NOVA
KALIGRAF d.o.o.
SUKNO d.o.o.
PROFOKUS
ING3 d.o.o.
